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Troubleshooting / ENGINEERING GUIDE

Access denied or review unavailable

Distinguish authentication, site membership and independent-review rules.

Before using this guide

Confirm your site, role and source revision. Follow the local procedure and responsible engineer for physical actions.

Diagnose

  1. If signed out, return to Access and use your named account.
  2. Confirm the active organization and site.
  3. Check whether the operation requires engineer/admin role.
  4. For review, confirm you did not author the record and are assigned the required project role.
  5. Ask the site administrator to correct membership rather than sharing a token.

Record the request

Give the administrator the site, workspace, project and required role. Do not send access tokens, cookies or private keys.

KEEP WORKING

Need the matching Nexus workspace?

Open the in-app guide for exact controls and instructions without leaving your active task.

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